Privacy policy

This page explains how Richmondshire District Council uses any information you give us, and the ways in which we protect your privacy. We are committed to protecting your privacy in accordance with the Data Protection Act 1998.

The Data Protection Act

Under the Data Protection Act we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your information and apply security standards & controls to prevent any unauthorised access to it.

The information collected when you visit our website

When you visit the Richmondshire District Council website, your IP address, type of browser ( Microsoft Internet Explorer or Netscape Navigator etc) and version, computer operating system, graphics settings, country, and the site you came from are recorded and stored by us in a log file.
This information is used for statistical reasons to monitor usage of the site and to help identify improvements.
These log files do not contain any personal information.

We do not use cookies for collecting personal information such as email addresses.

If you send us an e-mail or submit an on-line form

We will use your e-mail or postal address and any information you provide to deal with and respond to your query or feedback. This information may be disclosed to the appropriate Unit(s) of the Council in order to deal with and respond to your message.

Acts of Impersonation

Richmondshire District Council cannot be held responsible for any acts of impersonation and will assume all information submitted is genuine unless there is reason to doubt its authenticity: no authentication of visitors is provided on this website. Should you suspect that false information has been submitted using your identity please advise the Council and appropriate action will be undertaken.

Information collected in consultations, surveys and questionnaires

When we do this we will inform you what your information is being used for and to whom it will be disclosed. We may share non-personal statistical information, or summary information with organisations working in partnership with us.

Scope of this privacy policy

This privacy policy only applies to the Richmondshire District Council website. We are in no way responsible for the content or privacy policy of external third party websites that may be linked to our website.

Changes to the privacy policy

If this privacy policy changes in any way, we will place an updated version on this page.